Services About Us Site Map Contact Us Citi is the leading foreign bank in Vietnam, with branches in Hanoi and Ho Chi Minh City and a nationwide partnership network that covers all of Vietnam's 64 provinces. Citi offers a full range of banking services in Vietnam such as corporate banking, investment banking, and transaction services, which includes trade, cash management, and securities services. Citi combines its global presence and resources along with a large local footprint to offer innovative solutions to meet the evolving needs of our established clients in Vietnam, as well as potential investment market entrants. In 2007, The Asset Triple, a magazine awarded Citi, Best Bank in Vietnam and Best Cash Management Bank in Vietnam. Citi's achievements and standards have also been recognized elsewhere, including Best Foreign Bank in Vietnam and Best Cash Management and Treasury Bank, Best Sub-Custodian Bank, and Best e-Banking platforms. After nearly twenty years of absence from the market, Citi resumed operations in Vietnam in 1993. Since then, Citi has been a leader in helping to develop Vietnam's financial markets. Citi was the first U.S. financial institution to receive a branch license and the first U.S. bank to open a full branch in Hanoi, both in 1994. Citi was the first to launch Internet banking in Vietnam in 2001. Business Citi in Vietnam is organized into two major business groups: Global Consumer Group and Institutional Clients Group Global Consumer Group By combining local expertise with the strength of its worldwide consumer banking network, Citibank’s Global Consumer Group offers a leading range of financial services products, including transaction and savings accounts, foreign currency deposits, and our premium Citigold products. Citibank's customers enjoy 24x7 access to such services via the internet through Citibank Online, and by telephone through CitiPhone, a fully serviced phone banking system. Citi Global Consumer Group products and services are designed to deliver sophisticated financial management resources and superb results for Citi account holders and customers. Institutional Clients Group Citi's Institutional Clients Group achieves the extraordinary for our clients around the world. No financial institution is more committed to understanding and advancing the goals of its clients: our diverse and talented staff in nearly 100 countries advises companies, governments, and institutional investors on the best way to realize their strategic objectives. We create solutions for and provide the broadest possible capital and market access to thousands of issuer and investor clients. In addition, no institution better executes the increasingly complex payment and cash management solutions required in today's global economy. Global Banking Global Banking provides comprehensive, tailored, and unique solutions to top corporations, financial institutions, and governments worldwide. Global Banking offers strategic and financial advisory services, including acquisitions, mergers, divestitures, financial restructurings, loans, foreign exchange, as well as the structuring, underwriting, and distribution of equity, debt, and derivative securities. Global Markets Global Markets provides world-class global capabilities for corporate, institutional, and retail investors through our industry-leading equity and debt sales and trading platforms, research, institutional distribution capabilities, and access to some of the largest retail brokerage networks in the world. We are a global leader in underwriting, structuring, and sales and trading across all asset classes, including equities, corporate bonds, government and agency bonds, asset-backed and mortgage-backed securities, syndicated loans, as well as structured and futures products. Global Transaction Services Global Transaction Services offers integrated treasury and trade solutions, as well as securities and fund services to multinational corporations, financial institutions, and the public sector around the world. Leveraging the industry's largest proprietary network spanning 100 countries, we are uniquely qualified to serve your organization's local and cross-border interests, enabling you to: Increase efficiency and reduce costs Effectively manage business locally and globally Gain greater control over financial positions Transaction Services provides cash management, treasury, trade finance, custody, clearing, depository receipt, agency trust services, and fund services to financial institutions, corporations, and governments that have assets and business in multiple countries and require integrated reporting and management. Corporate Citizenship Citi Vietnam focuses on microfinance, youth education, financial education, community development, and employee volunteerism. Citizenship History Citi Vietnam has developed long-term relationships with several community partners, including: American Chamber of Commerce in Vietnam and United Way Vietnam, www.amchamvietnam.com, since 2002 - VND 800 million (US $50,000) for scholarships and vocational training placements for more than 2,000 Vietnamese youths, and VND 640 million (US $40,000) for two computer centers in Tien Giang and Vinh Long provinces to train young people who have migrated to urban areas and are unemployed Microfinance and Development Center and the Vietnam Microfinance Working Group, www.microfinance.vn, since 2007 - VND2 billion (US$120,000) for the Citi Micro-enterpreneurship Award program in Vietnam. Since its inception in 2007, this program has celebrated the exceptional achievements of 111 micro-entrepreneurs and 45 credit officers from different provinces across Vietnam. The Awards have also recognized 13 microfinance institutions for their outstanding contribution to the development of microfinance in the country Financial Education: Increasing the Financial Literacy of Micro-entrepreneurs As a natural extension of its long-term support of the microfinance industry, Citi Vietnam has funded the roll out of a financial literacy program especially designed for local microfinance clients, most of whom are disadvantaged women. This type of training equips such microfinance clients with the knowledge, skills, and abilities to maximize microfinance investments and loans, enabling many to break the poverty cycle. With the support of a Citi Foundation grant, the Financial Literacy for Micro-entrepreneurs program commenced in 2008 in partnership with the Binh Minh Community Development Company, an established microfinance institution in northern Vietnam. After Binh Minh conducted a detailed needs assessment, program materials were adapted from the Global Financial Education Project. This project was designed by Microfinance Opportunities and Freedom from Hunger, and was also funded by the Citi Foundation. Using a train-the-trainer model, 23 people from 10 organizations were trained during a December 2008 workshop in several Vietnamese language modules: Budgeting, Saving, Debt Management, Bank Services, and Financial Negotiations. The newly skilled trainers - representing microfinance providers such as the Vietnam Social Policy Bank, Quang Binh Province Microfinance, and Ha Tinh Province Development Fund for Poor Women - have started reaching out to a targeted 18,000 clients from disadvantaged households. For example, the Binh Minh Community Development Company plans to conduct 50 training sessions for microfinance clients in 2009. The longer-term plan is to train all of the company's 32 credit officers so that they can in turn provide financial education to Binh Minh's 4,500 clients. "We are very impressed with the useful knowledge and skills that we have learned, especially in the teaching principles for adults. Financial education plays an important role for all people, especially customers of microfinance institutions. People from poor or disadvantaged backgrounds usually lack financial management knowledge. After this course, I will be able to transfer the know-how to my customers so they can improve their lives." Tran Thi Thu, Credit Officer, Binh Minh Community Development Company Microfinance: Achieving a Self-Sufficiency Milestone in Thanh Hoa Since 2001, Citi Vietnam has provided support to a microfinance programme in Thanh Hoa Province established by Save the Children U.S. and the Thanh Hoa Province Women's Union. Thanh Hoa is one of the poorest provinces in Vietnam, located in the north central part of the country. Over the years, Citi Foundation grants totaling VND 3.3 billion (US $188,000) have enabled more than 10,000 women from disadvantaged households in Thanh Hoa to access financial services and start micro-enterprises. By diversifying sources and increasing their income, these women have improved their living conditions and gained empowerment in their communities. Rising incomes have also contributed to a reduction in child malnutrition and school dropouts. A new milestone was reached in July 2008 when the Thanh Hoa Provincial People's Committee approved the conversion of this microfinance programme to a formal fund - the Thanh Hoa Fund for Poor Women. Since 2001, Citi Vietnam has helped thousands of women escape poverty through its support for microfinance in Thanh Hoa Province. For example, Le Thi Lien (left) from Hamlet 9 in Hoang Hoa District took an initial loan of VND 500,000 (US $30) to open a small shop and start other micro-enterprises. After repaying the loan on time, she was able to take out a larger loan which helped her businesses grow so that by 2008, she and her husband had been able to provide better education for their children, as well as buy a home. The program has become financially independent and sustainable, an achievement shared by only a handful of microfinance initiatives in Vietnam. In addition, the Thanh Hoa Poor Women's Support Fund is one of the few microfinance institutions with a credit relationship at a local bank. This breakthrough has allowed the Fund to borrow more than VND 1.1 billion (US $60,000) to expand its services to more low-income women entrepreneurs. As of December 2008, the Fund had over 5,400 active clients in 40 communes in seven districts in Thanh Hoa Province, and had distributed loans totaling VND 9.5 billion (US $559,206). RECENT AWARDS Asiamoney (2008) Best Local Currency Cash Management Services (VND) Best Foreign Cash Management Bank Best Domestic Cash Services Best Cross-Border Cash Services in all categories Best Overall FX services Best for Innovative FX products & structured ideas Best FX prime broking services Best Single-bank Electronic Trading Platform Euromoney Best International Trade Bank in Vietnam 2009 Global Finance Best Corporate/Institutional Internet Bank 2008 Golden Dragon Award Best Foreign Bank in Vietnam 2008 The Asset Best Cash Management Bank 2008 Best Foreign Bank in Vietnam 2007 Trade Finance Best International Trade Bank in Vietnam 2008 Interest Rates Fees and charges Branch and ATM