Contact Us
It's easy to contact Citibank - from anywhere in the world, at anytime of the day or night. You can call, write, fax or email us, whichever you prefer.
General Enquiries
CitiPhone at (84 8) 3521 1111 or (84) 1900 1819
Dedicated Citigold hotline number (84 8) 3521 1088, operated 24/7. Simply dial the hotline number to talk directly to our service staff. Please note to provide your Citigold account or card number for verification.
Fax
(84) 8 3521 1510
Feedback
Online enquiry form click here to make an enquiry.
Online Feedback click here to submit a Complaint, a Compliment or General Feedback.
Mail
Citibank, N.A.,Vietnam - PO Box 500, Saigon Central Post Office, Ho Chi Minh City
Our locations
Find your nearest Citibank ATM, Branch, or Citigold Centre anywhere in the Asia-Pacific region with www.findmyciti.com/vn.
Citibank N.A. Vietnam,
Ho Chi Minh City Branch
Sun Wah Tower,
115 Nguyen Hue Boulevard, District 1,
Ho Chi Minh City, Vietnam.
Operating Hours: 8:30 AM - 8:00 PM
Telephone: (84) 8 3824 2118
CitiPhone: (84 8) 3521 1111 or (84) 1900 1819
Citibank N.A. Vietnam,
Ha Noi Branch
International Center,
1st Floor, 17 Ngo Quyen Street,
Ha Noi, Vietnam.
Operating Hours: 8:30 AM - 8:00 PM
Telephone: (84) 4 38251950
CitiPhone: (84 8) 3521 1111 or (84) 1900 1819
Note to existing Citibank Customers:
If you're an existing Citibank Online customer, you can login to Internet Banking and contact us from 'My Home' for all your enquiries.
Giving feedback
Making a complaint
Print
Stay informed round the clock, with CitiAlerts
Protecting you at every level, all the way