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| |  |  | | When it comes to banking convenience, Citibank always strives to give you the edge. | | | So whether you need to rush to work or sit in front of the computer all day, we’ve got the most innovative range of banking facilities that allow you to manage your finances your way and bank effortlessly whenever, wherever. | | |     | - Easy, paperless and totally FREE
- Access to your account any time you want, early morning or late at night
- Totally safe and secure with Citibank's global security standards
- View your balances, account activity and receive e-statements
- Idle funds? Place a deposit to enjoy better rates, entirely online!
| | - Account access and management
- View and download balance and activities summary for all your Citibank accounts
- View your e-statements up to 12 months online
- Register for Citi Alert to be updated with account information at all times
- Change your ATM PIN
- Fund transfer
- Free fund transfers to other accounts within Citibank
- Instant fund transfer to other banks within Vietnam
- Setup future dated transfers or standing instructions
- Register and activate online Payee for your bill payment
- Place Term Deposit
- View the latest Term Deposit rates
- Open Term Deposits
- Change maturity instruction
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| Now that you are ready to start the registration process, following is a guide to step you through what happens next. |
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| Once you complete these steps and create your unique User ID and Password you will be able to access Citibank Online and Citibank Mobile anytime, anywhere. |
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| The account registration consists of 4 simple steps and takes about 5 minutes to complete. |
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| 1. |
Begin by clicking on the 'First time user?' |
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If you have a Citibank Super Account, please get ready the following: |
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- ATM Card number (e.g. 4377980000060681)
- ATM PIN
- Your account number
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If you have a Citibank Credit Card only, please get ready the following: |
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- Credit Card number (e.g. 4563771000044113)
- Credit Card ATM PIN (Cash Advance PIN)
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If you need help, please call our 24-hour CitiPhone : (84 8) 3521 1111 or (84) 1900 1819
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| 2. |
You will then create your own User ID and Password. Ensure you review the password rules and tips. Your unique User ID and Password is used each time you sign on to Citibank. |
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| 3. |
Next create your security questions for additional Online Banking security. You will be asked to answer one of three questions each time you sign on. |
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| 4. |
Accept the Citibank Online Terms and Conditions. |
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Click on  to expand and on  to minimise the details. | | | | | | | | | Why does Citibank not have a token to generate a One Time Password like some other banks in Vietnam? | | | While hardware based token generators offer some security, they have drawbacks, such as: | | - Need to physically carry it around
- Inconvenience if you misplace or lose it
- Can be damaged
- Expensive to produce and maintain
| | | Citibank offers you the Online Authentication Code with equal level of security and added convenience of delivery to your mobile phone (via SMS) or e-mail address. | | | What's more, this is a free service. | | | | | | | | | | Disclaimer | | | Fees and rates can be revised at any time based on market conditions or at Citibank's discretion. | | | | | | | |
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