Our call center system have changed, please following below instruction to speak to Citiphone Officer:
- Call (84 8) 3521 1111,
- Press 2 for English, input your card number,
- Press 0 and 2 to receive One Time Pin via SMS.
- Press 1 and input OTP (after the voice signal) to speak to CitiPhone Officer.
Please download the Citibank Vietnam App by clicking the button below.
The information provided via this app has not been specifically created or modified for non-Vietnam resident customers and these promotions and facilities are not available to non-Vietnam residents.