Pay for your purchases with points, miles or cash back

Citi partners

Get a discount values VND 40,000 on Grab Food with Visa cards until 17 November 2020.

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Grab a free size upgrade when you purchase any drink, any day, from Starbucks.

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VND 50,000 discount every Monday for a minimum VND 500,000 order until 31st March 2021 by using Citi Mastercard

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Get instant 20% off for every booking on Agoda with Visa cards

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Craving for your favorite burger or meal at McDonalds? Indulge yourself now.

Discover exclusive travel deals for your next holiday with Traveloka.

10% discount every Friday, capped at VND80,000 until 31 August 2020.

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Shop with Tiki and enjoy the convenience of payment.

Up to 30% discount on booking of Doctor Home Visit service until 11 May 2021.

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Get VND 20,000 off for minimum VND 100,000 order from Monday to Friday. Apply to 11 Nov 2020 with daily limits.

Discover the world with Vietnam Airlines.

* Pay with Points redemption on Lazada Citi Platinum Credit Card is not applicable on Tiki & Shopee.

Frequently Ask Questions (FAQs)

I do not have enough Rewards Points or Miles. Can I combine my Citi Credit Cards' Rewards Points or Miles to offset my purchase(s) or transaction(s)?

NO. Rewards Points or Miles from multiple Citi Credit Cards cannot be combined to offset or make purchase(s) or transaction(s). You can only offset your purchase(s) or transaction(s) with available Rewards Points or Miles on the same Citi Credit Card.

How do I check my available Rewards Points or Miles?

You can refer to your monthly credit card statement or logon to www.citibank.com.vn then click on your Citi credit card number. Your available Rewards Points or Miles will be shown on account details screen.

Can I perform Pay with Points redemption on the same purchase or transaction multiple times using the same credit card on the same day?

NO. You can only perform one (1) redemption for the same purchase or transaction.

How do I know if the amount of Rewards Points or Miles deducted is correct?

The amount of Rewards Points or Miles to be deducted will be shown on the redemption screen before you proceed with redemption. You are required to verify before you confirm on your redemption.

Can my supplementary cardholder perform Pay with Points redemption on my behalf?

NO. Pay with Points SMS will be sent to principal cardholder. Hence, only principal cardholder can perform the redemption.

Can I perform Pay with Points redemption after 24 hours from receiving SMS?

NO. You can ONLY perform Pay with Points redemption within twenty-four (24) hours of making a purchase.

Can I amend/cancel my redemption order(s) after my redemption order(s) has been completed and accepted by Citi?

NO, your redemption order(s) cannot be amended or cancelled once it has been completed and accepted by us.

How do I know who are the participating merchants for this Pay with Points?

The list of participating merchants including Starbucks, Shopee, Grab and Agoda. Please refer to the merchants listed above.

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