Notify the merchant staff that you would like to pay by instalment using your Citi Credit Card
Apply for your preferable repayment tenor before making the transaction
Enjoy your new purchase
- A valid application must pass through an OTP verification process. You shall receive a SMS from Citi to confirm your instalment request after the transaction is authorized.
- Applied to transactions at OnePay, please text 0 and send to 6058, we will return the registration link with online application form that you need to fill in.
Top questions that people frequently ask
Please contact our partners directly as partners may have different pricing scheme for products that opted in instalment program.
It depends on when your transaction is posted on Citibank's system. It normally takes a few days.
Along the application process, you shall receive (1) an OTP SMS; (2) a successful enrolment notification SMS; (3) a SMS acknowledging that your request is successfully submitted; an (4) a successful / fail instalment notification from Citi via SMS and email.
Applied to transactions at OnePay, once online form is fulfilled,you shall receive (1) a successfull enrolment notification with expected processing time of 10 working days and (2) a suscessfull/fail instalment notification from Citi via email.
If your requests is not processed as notified, please contact us for assistance.
Detail and Repayment schedule of all instalments including Citi PayLite is available on Citi Mobile® App for your convenient checking. A summary of all on-going instalments is also presented on your monthly card statement which is sent to your registered email. The card statement is also available on Citibank Online® and Citi Mobile® App.
The first instalment will be shown in your next statement after successful conversion. The monthly instalment amount is included in the minimum payment amount of your monthly statement during the registered repayment tenure. You can pay by bank transfer or deposit money at our Cash Deposit Machine (CDM).
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