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Citigold Global Banking Services & Privileges.

Citigold Global Banking Services & Privileges.

At Citigold, your personalized privileges extend beyond home. Whether you travel frequently or have loved ones living overseas, our extensive worldwide network of branches, ATMs and Citigold Online will enable you to make the best of your Citigold status, wherever you are.

Citigold Global Status Recognition

ATM withdrawals overseas:

With over 30,000 Citibank ATMs and 4,000 branches, 550 Citigold Centres in 42 countries, you can be assured there is a Citibank near you. As a Citigold client, you will withdraw cash at Citibank ATMs worldwide with your Citigold ATM/Debit Card.

Citibank World Privileges:

Citibank World Privileges is an exclusive global privilege programme with more than 4,600 merchant establishments around the world. Citibank cardmembers can enjoy attractive deals at the world's leading hotels, retail shops, restaurants, tourist attractions and more. Simply look out for the Citibank Privileges logo when you are overseas. Log in for details.

Access to Citigold Centers around the world:

Access to Citigold Centers worldwide with your Citigold ATM/Citibank Visa Platinum Debit Card, where you can catch up on your reading or relax over a cup of coffee.

Complimentary cross border account opening:

Post-Arrival: account opening after client arrives in the Host country.

Pre-Arrival: account opening before client leaves Home country.

International Medical and Travel Assistance:

As a Citigold client, you will have access to 24-hour medical, travel and emergency assistance overseas with International SOS. Its worldwide global alarm centers are staffed by doctors and nurses, air logistics personnel, and multilingual customer officers, who are ready to assist you in any crisis.

Services include:

+ Pre-travel advice

+ Emergency assistance

Call the 24-Hour International SOS Helpline at +65 6339 7370 +65 6339 7370 (call collect available) anytime, anywhere for emergency assistance overseas.

Emergency Cash:

Should you meet with an emergency overseas, you can withdraw up to VND 200,000,000 from your account.

Golf Privileges for Visa Platinum Debit Card:

Perfect your swing with rounds of golf at 5 participating premier clubs in Vietnam – where you enjoy complimentary green fees* until September 30, 2016.

  • Chi Linh Star Golf & Country Club (Chi Linh, Hai Duong)
  • King’s Island Golf Club (Son Tay, Hanoi)
  • Montgomerie Links Golf Club (Dien Ban, Quang Nam)
  • Vietnam Golf & Country Club (District 9, Ho Chi Minh City)
  • Long Thanh Golf Club (Long Thanh, Dong Nai)
  • Bo Chang Dong Nai Golf Club (Trang Bom, Dong Nai)

For booking, please call Visa Vietnam Golf Program dedicated Hotline (84 8) 38240 578 or email to All reservations are subject to availability.

Debit Card Concierge Service

Debit Card Concierge Service

Category Services
Travel Coordination
  • Customized Itineraries
  • International and Domestic Air / Land / Sea Transportation Arrangements and Reservations
  • Meet-and-assist and Ground Handling, Translators and Tour Guides
  • Performing Arts and Events
  • Destination Guides
  • Passport, Vaccination and Visa Assistance
Entertainment & Recreation
  • Event Tickets Including Sold Out Shows, Backstage Passes Nightclub / Dining Reservations
  • Golf Tee Times, Tennis and Other Racquetball Games Court Reservations
  • Movie Tickets
Business Related
  • Conference Co-ordination, including but not limited to venue booking and related equipment rental
  • Translators and Local Protocol / Etiquette Information
  • Business Support, including but not limited to equipment rental and support services
Personal Assistance
  • Spa, Gym, Health Club and Salon Appointments
  • Locate Hard-to-Find Items
  • Gift Recommendations / Flower Delivery
  • Unique Gift Delivery Ideas / Party Planning

Need emergency assistance?

Call the 24-Hour International SOS Helpline at +65 6339 7370 (call collect available) anytime, anywhere for emergency assistance overseas.

  • Smooth, Safe, Sensible way to Citibank Online.
  • Protecting you at every level, all the way.