Citibank Cash Back Visa Card Enjoy cash back on every spend of your Cash Back Card
Citi Cash Back Credit Card
  • 8% cashback on GrabPay transactions (effective from 01 May 2017).
  • 5% cashback on transactions (effective from 01 May 2017).
  • 5% cashback on Petroleum, Insurance and Hospitals Cash Back is automatically earned and never expires.
  • Purchase Protection Insurance up to VND 20 million per/year.
  • Home insurance up to 200 million VND/year.

How to redeem Cash Back?

  • 1,000 Cash Back = VND 1,000.
  • To view your Cash Back, please log in to Citi Online and follow here.
  • Call CitiPhone number (84 8) 3521 1111 to redeem when you have Cash Back from VND 800,000 or more. The Cash Back will be credited in the next statement of the Customer.
  • Rebate %
  • Category
  • Annual spend on statement
    (*VND 1,000)
  • Rebate per year
    (*VND 1,000)
  • 8%
  • *GrabPay

  • 54.00
  • 5%
  • *Lazada

  • 54.00
  • 5%
  • *Insurance

  • 36.00
  • 5%
  • *Medical

  • 36.00
  • 5%
  • *Gasoline

  • 144.00
  • 2%
  • *Education

  • 36.00
  • 1%
  • *Hypermart

  • 36.00
  • 1%
  • *Online purchases

  • 36.00
  • 0.3%
  • *Everything else

  • 36.00

Total cash back per year (*VND 1,000)

*All Cash Back provided are based on categorization of merchants by Merchant Category Code (MCC) according to VISA. Citibank is not responsible for wrong encoding of MCC. MCC may change without prior notice if VISA and/or the merchant and/or the Merchant Bank decide to change them.

*Maximum Cash Back earned VND 600,000 per statement month and VND 7,200,000 per statement year.

*Minimum Cash Back for redemption is VND 800,000 per time and in multiple of VND 100,000.
Effective from Apr 22, 2016.

*Citibank reserved the right to change Cash Back % without prior notice.

Simply call our CitiPhone at (84 8) 3521 1111 (84 8) 3521 1111 to redeem your Cash Back, anytime, anywhere.

Benefit from a faster and more secure method of receiving your Credit Card account activity to enable timely repayments and convenient storage of information without having to shift through piles of paper statements.

To subscribe today, sign on to Citibank Online.

Remotely manage your payments, transact on your accounts, check your Credit Card activity, transfer funds, exchange messages with the bank securely, and much more. Just sign on to Citibank Online.

Pay your Credit Cards remotely and securely from Citibank Online, Citi Mobile, or by visiting our branch. Sign up for a Direct Debit instruction for auto payments of your credit card payments on the due date. You can also visit any of your bank branches and make a payment for Citibank Cash Back Card or simply visit the 200+ VPSC locations. Some of the payments from third party may take 2-3 working days to reflect in your account.

Value Added Services

You can keep yourself updated on transactions on your Card account - either as an SMS or email with Citi Alerts. Typical alerts include:

  • Transactions
  • Payment Posted
  • Credit Limit near to Maximum
  • Payment Due Date Reminder
  • Mini Statements

You can share the exclusive benefits and privileges of your Citibank Cash Back by giving your loved ones a supplementary card and be able to manage their spending.

Enjoy automatic, complimentary Purchase Protection and Home Protection while you are away. All items that you purchase entirely with the Citibank Cash Back Card are protected from loss due to theft and accidental damage. In addition, if you make travel purchases entirely with the Citibank Cash Back Card, you are automatically covered for accidental damage or loss of items due to burglary at your residence during your absence.


You can enjoy thousands of privileges and discount offers in over 30 countries. Whether you are travelling on business or leisure, you can be sure that the Citibank Cash Back card brings you instant recognition and privileges at department stores, hotels, fine dining establishments, tourism locations, golf and spas around the world.

Be showered with exclusive Visa Platinum privileges, including concierge benefits and access to prestigious golf courses, special discounts and offers on airfares, hotels, beauty & spa, plus many more with your Citibank Cash Back Card.

You can also take advantage of 24/7 Platinum Concierge service whenever you need assistance for a host of lifestyle services or emergency assistance.

Click here for a list of toll-free Concierge hotlines.

How to Apply
  • You must be aged 21 years old and above (18 Years for a supplementary card member).
  • We also require your National ID/Citizen ID/Passport copy, a proof of income, Bank statements and a proof of your current residence.
  • For Businessmen: a copy of your Passport, Business registration, Latest audited financials and six months bank statements.
  • Upon receipt of complete documents, Citibank will normally revert back to you within 15 working days and in any case no more than 60 working days.
  • Download, Print and Fill out this form.
  • Please call CitiPhone at (84 8) 3521 1111 (84 8) 3521 1111, our staff will visit you to process your application and documentation. Please ensure you have the supporting documents ready with you.
  • Upon receipt of complete documents, Citibank will normally revert back to you within 15 working days and in any case no more than 60 working days.
  • Annual fee of Primary Card: VND 1,200,000.
  • Annual fee of Supplementary Card: Free.
How to Close Card

Customer can choose either one of two ways:

- Submit Credit Card Account Closure Request form at Citibank N.A., branches or

- Call CitiPhone 24/7 at (84 8) 3521 1111

Customer may close a credit card at any time, subject to any specific terms and conditions of that credit card.

Citibank reserves the right to close inactive credit card which has no retail/cash advance transactions and no payments in 24 months.

Citibank may also suspend the operation of a credit card or close it without prior notice if customer breaches the set out terms and conditions of credit cards or the terms and conditions of any other services provided by Citibank, or if customer breaches applicable law or regulation in connection with the operation of a credit card.

  • Discover our Credit Card promotions all year-round.
  • Open Citi cash back card online