Citi Rewards Card
Top 3 reasons to get a Citi Rewards Card
- Earn 5X Reward Points all year round on Shopping, Dining and Entertainment and 10X Reward Points on selected outlets.
- Convert your Citi Reward Points to exciting gifts.
- Citi Reward Points have no expiry date.
How to redeem Reward Points?
1,000 Reward Points = VND 3,000
To view your Reward Points, please login Citibank Online and follow instructions here.
If you have 110,000 points or more, please call CitiPhone number (84 8) 3521 1111 to redeem your points. Reward Points will be converted into a shopping voucher from the value of VND 300,000.
VND 1000 = 1 never-expiring Citi Reward Point.
You can enjoy 5X Reward Points on spending for Shopping, Dining and Entertainment here, abroad or online*. No registration or spending requirement needed.
In other words, you can redeem a VND100,000 coupon with as low as VND7 Million spending.
* Merchants are defined by VISA merchant category.
|Merchant Categories||Spending||Spending Amount per month ('000 VND)||Reward||Reward Points Earned|
(Entitled to redeem a VND 100,000 cash coupon)
10X Reward Points earned at selected Merchants and privilege offers for Citi Rewards Card.
Protection against unauthorized charges on lost or stolen Citi Rewards Card, up to twelve (12) hours prior to and twelve (12) hours after your first reporting the event to Citibank. For unauthorized charges on not lost or stolen Citi Rewards Card, up to 2 months (60 days) prior to your first reporting the event to Citibank or Citibank notifies you about the event (whichever occurs first).
Please read the policy Terms and Conditions here for more details. Policy is offered by AIG Vietnam Insurance Company Limited.
Citibank World Privileges
You can enjoy thousands of privileges and discount offers in over 30 countries. Whether you are travelling on business or leisure, you can be sure that the Citibank Cash Back card brings you instant recognition and privileges at department stores, hotels, fine dining establishments, tourism locations, golf and spas around the world.
Visa Platinum Privileges
Be showered with exclusive Visa Platinum privileges, including concierge benefits and access to prestigious golf courses, special discounts and offers on airfares, hotels, beauty & spa, plus many more with your Citi Rewards Card. You can also take advantage of 24/7 Platinum Concierge service whenever you need assistance for a host of lifestyle services or emergency assistance.
Enjoy 0% interest or affordable monthly add-on rates at participating establishments nationwide, allowing you to pay in light and easy installments Up to 12 months.
Get exciting rewards from Citi all year round. Introduce the benefits of your card by simply referring your family and friends to sign up for their very own Citi Card. Click here to refer your friends.
Be ready for emergencies and life's little surprises. With your card, you can withdraw cash from any ATM in Vietnam and over a million Visa/Plus and MasterCard/Maestro/Cirrus ATMs worldwide.
Your Citi Credit Card is accepted in 29 million establishments in over 150 countries.
Get extra purchasing power with higher credit lines.
Enjoy utmost flexibility to choose the best card with each swipe through Combined Credit Limit. This is the total credit limit of all your cards, which can be accessed by each of them. Plus, if you have maintained good credit standing, you can easily apply for another Citi Credit Card without additional income documents. Just call our 24-Hour CitiPhone at (84 8) 3521 1111 (84 8) 3521 1111.
You can share the exclusive benefits and privileges of your Citi Rewards Card by giving your loved ones a supplementary card and be able to manage their spending.
Enjoy a wide range of online services like viewing your account information, paying your bills & managing your finances 24 hours a day, 7 days a week.
You can keep yourself updated on transactions on your Card account - either as an SMS or email with Citi Alerts. Typical alerts include:
- Payment Posted
- Credit Limit near to Maximum
- Payment Due Date Reminder
- Mini Statements
You can inquire or transact with us anytime you want with our 24-Hour CitiPhone. Simply call (84 8) 3521 1111 (84 8) 3521 1111.
Receive your statements faster and be updated on our latest promotions and offers. Your statement will be sent to your email in a password-protected file as soon as it's available. You can also view your statements for the past 12 months by logging on to www.citibank.com.vn
Pamper yourself from our six categories with reward choices for your selection. There is always something for the fashionistas, foodies or the frequent travelers out there.
You'll be entitled to get 1 Reward Point for every VND 1000 transacted on your credit card. This excludes annual cardmembership fees, interest, late payment charges, VAT, PayLite and other fees and charges. Reward Points will only be accredited for retail purchases and cash advances. Any refunded retail purchases will not be accredited Reward Points.
There is no limit to the Points you can earn and they do not expire.
You may refer to your monthly Statement of Account or you can call CitiPhone at (84 8) 3521 1111 (84 8) 3521 1111.
There is no limit to the Reward Points you can use.
Unfortunately, this cannot be done. Rewards redemption can only be done against the card on which the Reward Points were accrued.
Reward Points accrued on your Citi Rewards Card are evergreen and don't expire.
Unfortunately, the Reward Points should be redeemed before the card is closed.
Citibank Rewards catalogue introduces the options you can use to redeem your Citibank Reward Points. The catalogue offers you a wide range of options with gift vouchers from great brands across apparel, accessories, entertainment, dining and many more categories.
Your gifts will reach you within 15 working days from the date of your request, on a best effort basis. In case of any delays experienced in delivery of the reward items, you may contact the bank by calling or writing to us.
Unfortunately, once you have made your redemption request, your order cannot be cancelled.
Unfortunately, you cannot change the items you have selected once the order has been placed.
Items redeemed under the Rewards Points scheme will be delivered only to the address of the Cardmember maintained on our records.
If we are unable to successfully deliver the gift at the address maintained on our records despite repeated attempts, your Reward Points redemption request will be cancelled and the Reward Points will be credited back to your Credit Card.
The voucher will be valid for at least 3 months from the time it was delivered. The issue date & validity or expiry date will be printed on the voucher
For most vouchers, this will be printed on the voucher itself.
- You must be aged 21 years old and above (18 Years for a supplementary card member).
- We also require your National ID/Citizen ID/Passport copy, a proof of income, Bank statements and a proof of your current residence.
- For Businessmen: a copy of your Passport, Business registration, Latest audited financials and six months bank statements.
- Download, Print and Fill out this form.
- Please call CitiPhone at (84 8) 3521 1111 (84 8) 3521 1111, our staff will visit you to process your application and documentation. Please ensure you have the supporting documents ready with you.
- Upon receipt of complete documents, Citibank will normally revert back to you within 15 working days and in any case no more than 60 working days.
- Joining/Annual fee of Primary Card: VND 800,000.
- Annual fee of Supplementary Card: Free.