Purchase Protection

Protect Citibank Card members

Purchase Protection Protect Citibank Card members

Comprehensive protection for yourself and your family as a Citibank Cardmember.


Purchase Protection


Comprehensive protection for yourself and your family as a Citibank Cardmember.

Features And Benefits

Purchase Protection covers most personal items bought with your Citibank credit card, whether purchase for yourself or as a gift.

  • Immediate, worldwide and 24 hour coverage.
  • Automatic coverage. No registration for your purchase required, as long as they are purchased by Citibank credit card.
  • With monthly fee of only VND 70,000, you can enjoy the claim amount up to VND 30,000,000 per incident; and up to VND 400,000,000 limit in any 12-month period.
  • Claims can be made up to sixty (60) days after the item was purchased.

To enjoy the benefits of the Purchase Protection, the followings are required:

  • You are a Vietnamese Resident; and
  • You are a Citibank's Credit Cardmember; and
  • You have applied for the Purchase Protection insurance and agreed to pay the premium.
Main Exclusions

The followings are not covered by Purchase Protection insurance:

  • Claim amount less than VND1,000,000;
  • Cars, motor vehicles, consumables and perishables goods;
  • Goods that are already covered by another form of insurance (e.g. home contents, travel insurance or manufacturer's warranty);
  • Cash and tickets or goods left in a public place and have not been securely locked away.

To apply now:

  • Call CitiPhone at (84 8) 3521 1111 (84 8) 3521 1111.
  • Visit our branch at 115 Nguyen Hue, TP.HCM or 17 Ngo Quyen, Hanoi.

Terms and Conditions

  • Travel the world in complete freedom.
  • Protect you when withdrawing cash at ATMs or Unauthorized transaction on your card(s).

Important notice

Purchase Protection is a product manufactured by ACE Insurance Co., Ltd.(ACE). It is not bank deposits or obligations of or guaranteed by Citibank, N.A. Vietnam and (or) any of its subsidiaries, group companies or affiliates.

Citibank, N.A Vietnam accepts no responsibility or liability for the products and services offered by ACE. ACE is the insurance underwriters of these insurance products and is solely responsible for all insurance and compensation related matters. The information of the leaflets is for reference only. Please refer to product brochures, benefit illustration and policy wording for details.

Underwritten by

Ace insurance

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