Please be informed that our system is undergoing maintenance from 23:00 PM on Oct 16, 2021 to 06:30 AM on Oct 17, 2021, to help serve you better. During this period, key services including Internet banking, Mobile banking, Self-Service Phone Banking (IVR), Debit Card purchase via POS, Online purchases requiring One Time Pin (OTP) and Transaction Alerts will be temporarily unavailable. Except Citibank ATMs and Cash Deposit Machines will be undergoing maintenance from 01:40 AM to 03:00 AM on Oct 17, 2021.
We apologize for any inconvenience caused.
Now credit card holders can withdraw cash from 0% to 50% of your approved credit limit (different limit opened for each customer) or up to your available credit limit – which is lower. If you have any problem with your cash advance transaction, please contact our Hotline for details.
If you are facing financial difficulties and that's hindering your loan/credit card payments due to COVID-19 pandemic, please click here to find more information on our supporting program.
The information provided on this website does not constitute the marketing of any products or services to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey and Jersey. The content on this website is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to such individuals.